Privacy Policy

1. What personal data we collect

• Contact details: name, email address, phone number (if you provide them through forms).
• Message content: details you type into the form (e.g., booking request details).
• Website usage data: technical data received automatically (e.g., IP address, device/browser information, pages viewed, and approximate location derived from IP).
• Cookies and similar technologies: stored on your device to enable functions and analytics (see Section 7).

2. How we use personal data

We use personal data for the following purposes:

• To respond to your requests and manage bookings or inquiries.
• To communicate with you regarding your inquiry and provide service-related information.
• To administer and improve our website and services, including troubleshooting.
• To ensure legal compliance (including obligations related to consumer protection and electronic communications where applicable).

3. Legal basis for processing (Ukraine)

We process personal data in accordance with the Law of Ukraine "Про захист персональних даних" (№ 2297-VI) — "Про захист персональних даних".

If you provide data through our contact/lead form, we process it to handle your request and respond to you.

4. Who we share personal data with

We do not sell your personal data. We may share personal data:

• with service providers that help us operate the website and communicate with you, only to the extent needed for their services;
• with competent authorities when required by law;
• in connection with legal proceedings or to enforce our rights.

5. How long we keep personal data

We keep personal data for as long as necessary to fulfill the purposes described in this Privacy Policy and to comply with applicable legal requirements. For inquiries submitted via forms, we typically retain data only for the period needed to process and respond to your request, unless a longer retention period is required by law.

6. Your rights

Under Ukrainian data protection rules, you may request information about how your personal data is processed and, where applicable, request correction, deletion, or limitation of processing, and object to processing in cases provided by law.

To exercise your rights, contact us using the details in Section 9.

7. Cookies usage and user controls

We use cookies and similar technologies to ensure website functionality and to collect analytics about how you use our site. For details about cookie categories, purposes, and how you can manage them, see our cookie policy.

Reference: Політика використання cookies (з посиланням на розділ «Політика використання cookies» у відповідному законодавчому/реєстраційному контексті).

8. Complaints and out-of-court settlement

If you have a complaint related to our services or interaction with you, you may submit it to brannixon.com using the contact details in Section 9. Consumer protection law also recognizes out-of-court dispute resolution mechanisms.

References: Закон України "Про захист прав споживачів" (№ 3153-IX) — стаття 38, Закон України "Про захист прав споживачів" (№ 3153-IX) — стаття 39.

9. Language of information

If you contact us as a consumer/service recipient, we provide accessible and reliable information in accordance with Ukrainian language requirements.

References: Закон України "Про захист прав споживачів" — вимога надання інформації державною мовою (у контексті обов'язку надавати достовірну, доступну інформацію державною мовою), Закон України "Про забезпечення функціонування української мови як державної" — обов'язок надавати інформацію про товари/послуги та здійснювати обслуговування споживачів державною мовою.